People who can’t trust their employer won’t stick around. People who can’t leave will no longer be effective, productive employees. This creates at the least unhappiness, and at the worst

Many of us in healthcare no longer have that kind of feeling of trust. It was broken either before or during the pandemic.

I facilitate better communication. I take a situation with sticky, bumpy, icky communication (as my younger patients would say) and I make it all better. Let me elaborate. Good communication

Have you ever said something and had it misunderstood? It could be something very simple, such as you’re driving and you tell someone to turn left at a certain corner

I have seen people villianized for their different values. In the workplace, I’ve seen people told that they were in violation of a dress code or a social media policy

For many, Emotional intelligence can be broken down into five factors, of which self-regulation is only the first. The others are motivation, empathy, self-awareness, and social skills. Peter Salavey and

Emotional exhaustion is one piece of burnout. It is one of the physical manifestations. It can also include a lack of motivation, absentmindedness, apathy, headaches, nervousness, difficulty concentrating, irrational anger,

Yes, I went there. We need to heal our relationships. I suspect that each and every one of us has people that we have blocked, or unfriended, either on social

I like traveling where I stay in 4 and 5 star hotels. Also bling. My kids, they seemed to like stimulating activities. From that information, I was pretty sure that

Is it attracting patients, partners and staff? Or is it driving them away? It would be good to know. Your cultural voice may be mis-identifying some providers as dysfunctional when,